Privacy Policy

Effective Date: August 3, 2026

At Chemiderm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.

1. Information We Collect

We may collect the following information when you visit or use our website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed securely by our payment providers)
  • IP address
  • Browser type and device information
  • Cookies and website usage data

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders.
  • Provide customer support.
  • Respond to inquiries.
  • Improve our website and services.
  • Send order confirmations and shipping updates.
  • Comply with legal obligations.
  • Prevent fraud and protect the security of our website.

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance site performance. You can manage or disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

4. Payment Information

Payments are processed through trusted third-party payment providers. Chemiderm does not store your full payment card information on its servers.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Shipping and logistics providers.
  • Payment processors.
  • Website hosting and technology service providers.
  • Professional advisers where necessary.
  • Government authorities when required by applicable law.

6. Data Security

We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to request access to your data, request correction of inaccurate information, request deletion of your data where applicable, object to certain processing activities, or request a copy of your personal information.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third-party services.

10. Children’s Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact us through our Contact Us page or by using the contact information provided on our website.